Refund and Return Policy
Effective Date: 11/10/2024
At Gadgettzone, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return and refund process.
1. Return Policy
- You have 30 days from the date of purchase to return your items for a full refund or exchange.
- To be eligible for a return, items must be unworn, unwashed, and in their original condition with tags attached.
- Please include your order number and a brief reason for the return to help us improve our services.
2. How to Initiate a Return
- Contact our customer service team at infor@gadgettzone.com or call 330-360-7582 to request a return authorization.
- Once your return is authorized, we will provide instructions on how to send your item back to us.
3. Refund Process
- Upon receiving and inspecting your returned item, we will process your refund within 5-7 business days.
- Refunds will be issued to the original payment method used for the purchase.
4. Exchanges
- If you wish to exchange an item for a different size or design, please follow the return process outlined above and place a new order for the desired item.
5. Non-Returnable Items
- Certain items, such as clearance or final sale items, may not be eligible for return. Please check the product description for details.
6. Shipping Costs
- Shipping costs are non-refundable. Customers are responsible for return shipping fees unless the item is defective or incorrect.
7. Damaged or Defective Items
- If you receive a damaged or defective item, please contact us within 7 days of receiving your order, and we will arrange for a replacement or refund.
8. Contact Us
If you have any questions regarding our Refund and Return Policy, please reach out to us:
- Email: infor@gadgettzone.com
- Phone: 330-360-7582
- Address: 4765 Derek Drive, Boardman, Ohio, United States
